Yes, the Ledger Live desktop and mobile apps are completely free to download and use. They are the official software companion to your Ledger hardware wallet, which is a purchased product. There are no subscriptions for core features.
No. Ledger Live is an interface designed to work exclusively with a Ledger hardware wallet (like the Nano S Plus or Nano X). The system's security relies on your private keys remaining isolated on the physical device.
Always download Ledger Live directly from the official Ledger website, ledger.com. Never use links from emails, search engine ads, or third-party sites. Our website links directly to the verified source to ensure your security.
Ledger cryptographically signs the Ledger Live application. While advanced users can verify this signature, the most crucial security step for all users is to download the software exclusively from the official ledger.com website.
The app password is a local security layer for your computer. If forgotten, you can reset the Ledger Live application. This clears its local data, but your crypto assets are completely safe. You'll just need to re-add your accounts using your physical Ledger device.
Ledger Live is available for desktop on Windows 10/11 (64-bit), macOS 10.14 (Mojave) or later, and Linux Ubuntu 20.04 (LTS). Ensure your operating system is up to date before installing.
The only secure way to update is through the in-app notification. A blue banner will appear inside Ledger Live when an update is available. Click this banner and follow the instructions. Ignore any update prompts from other sources.
Both apps allow you to manage your assets. The desktop app is required for device firmware updates and is often preferred for initial setup. The mobile app offers convenience for on-the-go management, connecting via Bluetooth (Nano X) or cable.
First, ensure your device is unlocked and shows the main dashboard. Try a different USB port and a different USB cable. Close any other applications that might be conflicting (like other wallet software or VPNs). On Windows, you can also run the repair tool found in Ledger Live's settings under the Help tab.
This usually indicates a temporary issue connecting to Ledger's blockchain explorers. Check your internet connection first. You can also force a clear of the cache by going to Settings > Help > Clear cache. Your funds are not at risk during a sync error.